Technology

Verizon outage leaves millions without basic connectivity

2026-01-14 20:24
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Verizon outage leaves millions without basic connectivity

The carrier is working on a fix

Verizon outage leaves millions without basic connectivity A stylized Verizon logo over a red background 4 By  Karandeep Singh Oberoi Published 7 hours ago Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication MobileSyrup. Prior to joining Android Police, Oberoi worked on feature stories, reviews, evergreen articles, and focused on 'how-to' resources. Additionally, he informed readers about the latest deals and discounts with quick hit pieces and buyer's guides for all occasions. Oberoi lives in Toronto, Canada. When not working on a new story, he likes to hit the gym, play soccer (although he keeps calling it football for some reason🤔) and try out new restaurants in the Greater Toronto Area.  Sign in to your Android Police account Add Us On Summary Generate a summary of this story follow Follow followed Followed Like Like Thread Log in Here is a fact-based summary of the story contents: Try something different: Show me the facts Explain it like I’m 5 Give me a lighthearted recap

Verizon is in the news and not for a great reason. Being one of the biggest carriers in the US, any hiccup in its infrastructure is immediately felt by millions, and that's exactly what's happening right now.

Verizon is facing a major service outage that has now left a large portion of the US without basic connectivity. The last time the carrier suffered a major outage was during Labor Day weekend last year.

The Verizon logo against a faded orange and yellow background Related Verizon suffers a major nationwide network outage, but it's fixed now

At the worst time imaginable

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According to Downdetector, the outage began at roughly noon EST, and it seems to have peaked roughly forty minutes in. The platform registered over 175,000 outage reports during that time.

The carrier giant later acknowledged the outage on an X post, adding that it was working towards "resolving this as quickly as possible."

According to the platform's outage map, the hardest hit are those from New York, Washington, Boston, Chicago, Atlanta, and Los Angeles, in no specific order.

As highlighted by several Verizon users on platforms like X, the most common symptom of the outage is the dreaded "SOS" icon. Many are still encountering the persistent issue, even though reports on Downdetector have fallen sharply.

Also worth noting is that even though Downdetector suggests that T-Mobile and AT&T are having issues too, that's likely not the exact case. Both T-Mobile and AT&T have confirmed that their respective networks are working fine, and reports about their networks being down stem from customers trying to reach those on Verizon's network.

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AT&T even took a jab at Verizon, saying that it's doing just fine, it's the "other guys" experiencing issues. T-Mobile shared a similar tweet.

This article will be updated once Verizon's service has been fully restored.

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